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P167
Golden Principles of Human Relations for Licensed Professionals


Licensed professionals such as engineers and architects often have to deal with other project team members, building owners and contractors in their daily work. Therefore, it is essential for licensed professionals to get familiar with the principles of human relations to improve their communication skills. This course is based entirely on a phenomenal book entitled How to Win Friends and Influence People by Dale Carnegie. As the grandfather of all people-skills books, this book celebrated its 70th anniversary in 2006, and continues to guide managers in the universal challenge of face-to-face communication. Since it was first published in 1936, more than 30 million copies have been sold around the globe. The principles discussed in this masterpiece are just as useful today as they were 70 years ago because Dale Carnegie had an understanding of human nature that will never be outdated. You learn many skills you need to be an effective project manager, from how to win people to your way of thinking to how to change people without causing offense or arousing resentment. For your convenience, this course also includes a summary of all the important principles presented in the book.

The course has a multiple-choice quiz at the end, which is designed to enhance the understanding of the course materials.


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NY PE & PLS: You must choose courses that are technical in nature or related to matters of laws and ethics contributing to the health and welfare of the public. NY Board does not accept courses related to office management, risk management, leadership, marketing, accounting, financial planning, real estate, and basic CAD. Specific course topics that are on the borderline and are not acceptable by the NY Board have been noted under the course description on our website.

AIA Members: You must take the courses listed under the category "AIA/CES Registered Courses" if you want us to report your Learning Units (LUs) to AIA/CES. If you take courses not registered with AIA/CES, you need to report the earned Learning Units (not qualified for HSW credits) using Self Report Form provided by AIA/CES.

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