Frequently Asked Questions/Online Help
Click any question below to view the the answer!
1. How does your live webinar program work?
Through live webinars, we deliver our instruction to your home or office. Therefore, you do not need to travel. However, you need to have a computer with Internet connection and/or a telephone to participate.
Once you purchase a live webinar, you need to print out related lecture notes and quiz before you attend the web session. We'll send you an invitation through email approximately 24 hours before the webinar, which contains detailed information on how to access our webinar platform. We'll confirm your attendance and verify your participation during the webinar. At the end of the webinar, you need to submit the quiz answers (each quiz question will be reviewed during the webinar) and print a certificate of completion from our website.
Although the registration deadline is half an hour before the webinar, 24-hour advance registration is highly recommended so that we can contact you in case of any potential postponement or cancellation. Please call us at 571-295-4410 if you want to register after the deadline.
2. What happens if I miss a live webinar session?
You will be automatically enrolled in the next session. Most of our webinars are offered once every three to four months. Please check our website for specific webinar schedules.
3. Do you offer live seminars?
Yes, we offer live web seminars (webinars) through the Internet for certain topics. You can attend our webinars from your home or office using a computer, a tablet or a smartphone.
Our live webinar program has been approved by the New York State Board for Engineering and Land Surveying, and is acceptable to all other state boards. Please click "" for the upcoming webinar schedule.
you could not find the answer to your question, please send your question through