Price
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Helen Chen, Ph.D., PE
Engineers and architects shape how people live with products, buildings, and systems. This course translates Don Norman’s human-centered design playbook into practical methods for the built environment: diagnosing usability breakdowns, designing for discoverability and understanding, and preventing “human error” through better affordances, signifiers, mappings, constraints, feedback, and clear conceptual models. You’ll apply the Double-Diamond and human-centered design cycles—observation, ideation, prototyping, testing—to create resilient, intuitive interactions across physical and digital touchpoints in AEC practice.
This course includes a multiple-choice quiz at the end, which is designed to enhance the understanding of the course materials.
NY PE & PLS: You must choose courses that are technical in nature or related to matters of laws and ethics contributing to the health and welfare of the public. NY Board does not accept courses related to office management, risk management, leadership, marketing, accounting, financial planning, real estate, and basic CAD. Specific course topics that are on the borderline and are not acceptable by the NY Board have been noted under the course description on our website.