|PDH Online Course Description||PDH Units/
Learning Units (Hours)
Helen Chen, Ph.D., PE
Managing technical teams can be challenging, as technical staff often have unique motivations, skills, and needs. A manager who can effectively lead and engage technical staff will not only achieve better results, but also create a more positive and productive work environment. This course covers best practices for managing technical staff in areas such as communication and collaboration, performance management and feedback, professional development and career advancement, motivating and engaging technical staff, and conflict resolution and problem-solving. In addition, this course discusses how to manage remote and virtual teams and how to manage changes and adapt to new technologies.
The course has a multiple-choice quiz at the end, which is designed to enhance the understanding of the course materials.
User's Guide to Timed & Monitored Online Courses:
For Timed & Monitored (T&M) online courses, you need to log into your account to view the course content. You must complete the required study time (min. 50 minutes for each PDH) before you can submit your quiz answers and obtain your certificate of completion. However, you may print out the quiz questions anytime after purchase.
You do not need to complete the T&M course in one sitting. You may view the course content from office or home using different devices with Internet connection. Our website will keep track of your total time spent. If necessary, you may print the course content for ease of reading while you are online. You may also preview the content of P264T by viewing the content of P264 since they are identical.
For T&M courses, You need to actively view course content online - at least click your mouse once in a while. The on-screen tracking clock may stop due to inactivity at your end. If that happens, you may resume your clock by pressing F5 key on your keyboard or by refreshing your screen. Thank you for your cooperation.
NY PE & PLS: You must choose courses that are technical in nature or related to matters of laws and ethics contributing to the health and welfare of the public. NY Board does not accept courses related to office management, risk management, leadership, marketing, accounting, financial planning, real estate, and basic CAD. Specific course topics that are on the borderline and are not acceptable by the NY Board have been noted under the course description on our website.