Managing Employees for Success

Thomas Strong, P.L.S.

Course Outline

This course deals with the topic of employee management and it's role in the success of your business. Specifics on how to effectively manage employees are covered, including dealing with "problem employees." A section on conducting interviews is included, with specifics on the steps that should be followed when conducting an interview.

This 4- hour on line course covers the important topic of employee management. Specifics on how to manage your employees for maximum success are detailed.
Topics covered include:

• The dos and don'ts of interviewing;
• Writing effective job descriptions;
• Employee morale and how to increase it;
• Does that employee deserve that raise?
• Dealing with procrastinators;
• Effective delegation;
• Dealing with problem employees;
• Dealing with employees who lie to you;
• Layoffs or pay cuts?
• Conducting effective employee evaluations;
• Developing an employee handbook;
• Creating good relationships with employees;
• Can you handle criticism?
• Rewarding employees; and
• Compensation of Employees.

This course includes a multiple-choice quiz at the end, which is designed to enhance the understanding of the course materials.

Learning Objective

At the conclusion of this course, the student will:

• Learn how to hire the right person for the job;
• Be able to conduct successful interviews;
• Learn how to effectively delegate;
• Learn how to help employees feel good about themselves;
• Understand specific ways to motivate procrastinators;
• Learn how to develop an effective job description;
• Learn how to deal with lying employees;
• Understand how to motivate your employees;
• Understand the importance of the employee evaluation and how to conduct one effectively;
• Become a more effective manager;
• Learn how to deal with employee theft;
• Learn how to develop an employee handbook;
• Understand when to give raises;
• Learn how to handle employees who complain; and
• Learn about low cost ways to reward your employees.
  

Intended Audience

This course is intended for all managers of employees.

Benefit to Attendees

Upon completion of this course, the professional will be better able to manage employees for maximum success. Also, by learning to screen prospective applicants effectively during the interview process, a manager can form a winning team more effectively.

Course Introduction

Effective employee management will dictate your success as a manager. Stated another way. How you manage, your employees will determine if your business will succeed or fail. That seems like a bold statement, but if you think about it, our employees are just as important as our customers as it relates to our success.

Effective management helps people feel good about themselves, they will be motivated to solve problems, and they will be excited about their work, so they will look for ways to get things done without being watched and prodded.

Course Content

The link to the course content is as follows:

Managing Employees for Success (PDF file 49 KB)

You need to open or download the above document to study this course.

Course Summary

If you are a manager, your success depends on your employees. By learning how to effectively manage your employees, you can ensure that your employees are happy, are team players and are performing at their full potential.

Quiz

Once you finish studying the above course content, you need to take a quiz to obtain the PDH credits.

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DISCLAIMER: The materials contained in the online course are not intended as a representation or warranty on the part of PDH Center or any other person/organization named herein. The materials are for general information only. They are not a substitute for competent professional advice. Application of this information to a specific project should be reviewed by a registered architect and/or professional engineer/surveyor. Anyone making use of the information set forth herein does so at their own risk and assumes any and all resulting liability arising therefrom.

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