Print this page The Art of Influence without Manipulation
Course Outline
As a licensed professional, you probably have to deal with other project team members, building owners and contractors in your daily work. Therefore, it is essential for you to learn the art of influence without manipulation to get others to follow your lead. This course is based primarily on a phenomenal book entitled How to Win Friends and Influence People by Dale Carnegie. As the grandfather of all people-skills books, this book celebrated its 70th anniversary in 2006, and continues to guide managers in the universal challenge of face-to-face communication. Since it was first published in 1936, more than 30 million copies have been sold around the globe. The principles discussed in this masterpiece are just as useful today as they were 80 years ago because Dale Carnegie had an understanding of human nature that will never be outdated. You learn many skills you need to be an effective project manager, from how to win people to your way of thinking to how to change people without causing offense or arousing resentment. For your convenience, this course also includes a summary of all the important principles presented in this book. In addition, we have included excerpts from a recent book How to Change Minds: The Art of Influence without Manipulation by Rob Jolles.
The course has a multiple-choice quiz at the end, which is designed to enhance the understanding of the course materials.
At the conclusion of this course, the student will:
- Learn the six ways to make people like you;
- Discover the nine ways to change people without arousing resentment;
- Understand the difference between influence and manipulation;
- Learn the twelve ways to win people to your way of thinking;
- Have a better understanding of interpersonal relations;
- Gain better communication skills; and
- Become an effective manager and a true leader.
Intended Audience
This course is designed for engineers, land surveyors, architects, contractors, or anyone who has a need for effective communication in the daily work.
Course Content
In this course, you are required to study the entire book How to Win Friends and Influence People by Dale Carnegie, which is available in your local library or from Amazon.com. We also have a few copies left (used) if you happen to need one (Please call 703-988-0088 if you need a copy. It may take up to 14 days to be delivered). You may be able to find an electronic version from e-bookstores on the Internet by searching for the book title if time is of essence.
For your convenience, we have summarized the important aspects of the book in the quiz section of this course.
Course Summary
Effective communication is one of the most important traits of a successful manager. The textbook for this course covers the underlying principles of dealing with people so that they feel important and appreciated; thus developing a win-win situation. Throughout the book, Carnegie illustrates his points with anecdotes of historical figures, leaders of the business world, and everyday folks. For over 80 years the rock-solid, time-tested advice in this book has carried tens of thousands of people up the ladder of success in their business and personal lives.
Quiz
Once you finish studying the above course content, you need to take a quiz to obtain the PDH credits.
DISCLAIMER: The materials contained in the online course are not intended as a representation or warranty on the part of PDH Center or any other person/organization named herein. The materials are for general information only. They are not a substitute for competent professional advice. Application of this information to a specific project should be reviewed by a registered architect and/or professional engineer/surveyor. Anyone making use of the information set forth herein does so at their own risk and assumes any and all resulting liability arising therefrom.
