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G574
National Plan for the Protection of Critical Water Infrastructure

Dale Wuokko, P.E.

Critical infrastructure includes systems and assets, whether physical or virtual, so vital to the United States (U.S.) that the incapacity or destruction of such systems and assets would have a debilitating impact on national security, public health or safety, or any combination of those matters. Critical infrastructure is addressed, in part, by various engineering disciplines, including civil, electrical, mechanical, industrial, hydrological, environmental, computer, and others. Critical infrastructure includes drinking water and wastewater treatment systems. The security and protection of drinking water and wastewater treatment systems (collectively known as critical water infrastructure) are vital to the population of the U.S. and its economy. Safe drinking water is a lifeline infrastructure and a prerequisite for protecting public health and human activity, and properly treated wastewater is vital for preventing disease and protecting the environment. The critical water sector is vulnerable to a variety of attacks, for example, through contamination with deadly agents, physical attacks (such as through the release of toxic gaseous chemicals), and cyberattacks. If these attacks were successful, the result could be significant illness, casualties, or a denial of critical water service that could also affect public health and safety. Critical services such as firefighting and health care (for example, hospitals) and other dependent and interdependent sectors, such as energy, transportation, and food and agriculture, would also suffer damaging effects from the loss of potable water or properly treated wastewater.

The risk environment affecting critical infrastructure is complex and uncertain with threats, vulnerabilities, and consequences having escalated over the last 20 years. Critical infrastructure has long been subject to risks associated with physical threats and natural disasters. It is now increasingly exposed to cyber risks due to the integration of information and communication technologies with critical infrastructure operations and adversaries world-wide focused on exploiting cyber vulnerabilities.

In 2000, a former employee of a Supervisory Control and Data Acquisition (SCADA) software vendor who had been rejected for a position at an Australian sewage plant hacked into the plant’s computer system. He altered electronic data for particular sewage pumping stations causing malfunctions in their operations and ultimately releasing about 264,000 gallons of raw sewage into nearby rivers and parks. In 2011, a perpetrator hacked into a water plant outside of Houston, Texas utilizing the default password the perpetrator simply found in a user manual. Also in 2011, a lone water treatment plant employee manually shut down operating systems at a wastewater utility in Mesa, Arizona, in an attempt to cause a sewage backup to damage equipment and create a buildup of methane gas. Automatic safety features prevented the methane buildup and alerted authorities who apprehended the employee without incident. As another example, in 2011, it was reported that hackers destroyed an active water pump used by a U.S. water utility after remotely gaining access to the Industrial Control System (ICS) used to operate its machinery after the hackers had penetrated the Supervisory Control and Data Acquisition maker’s software used by the utility and stole user names and passwords belonging to the manufacturer's customers. Reportedly, the water pump was remotely turned on and off until its motor burned out. As yet another example, in 2015 an unnamed water treatment plant experienced a cyberattack when cyber intruders managed to remotely manipulate the amount of chemicals that went into the water supply and adversely impact water treatment and production capabilities such that the recovery time to replenish water supplies was increased.

Furthermore, the effects of extreme weather pose a significant risk to critical water infrastructure. In 2012, as a result of Superstorm Sandy in the Eastern Seaboard, an estimated 11 billion gallons of untreated and partially treated sewage flowed into rivers, bays, canals, and in some cases, city streets, largely as a result of record storm-surge flooding that swamped major sewage treatment facilities in the eight hardest hit states. In addition to sewage overflows, Superstorm Sandy severely damaged numerous treatment plants and pumping stations. Damage to a number of treatment plants allowed largely untreated sewage flowing into local waterways for weeks, and in some cases, even months after the storm. In some cases, the storm surge simply flooded treatment plants and pumping stations, while in other cases a combination of electric power outages and flood conditions shut down facilities or caused major diversions of sewage into receiving waters. Without electricity, drinking water pumps and wastewater treatment plants could not operate. Flood waters overloading the sewage system contaminated flooded areas. The lack of clean drinking water and wastewater treatment created conditions for the potential spread of communicable diseases, such as cholera, E. coli and noroviruses.

Spring flooding can also be a significant concern for water and wastewater systems critical infrastructure. In March 2019, as a result of historical flooding along the Missouri River, water treatment facilities and other critical infrastructure along the river were impaired. At Plattsmouth, Nebraska, a water and wastewater treatment plant was inundated by rising flood waters and was shut down. A broken levee caused one of Omaha, Nebraska’s two major wastewater treatment plants to flood and be taken offline. On average, that plant treated 65 million gallons and as much as two-thirds of the metro area’s sewage each day, which was instead released into the Missouri River without treatment while the plant was offline. In Leavenworth, Kansas, wastewater treatment pumps were submerged and inoperable. Testing at the KC Water utility, which serves 170,000 customers with water withdrawn from the river, showed excessive levels of turbidity, a concern because the fine particles can carry bacteria, viruses and parasites, including Cryptosporidium.

The content of this course is based on the Water and Wastewater Systems Sector-Specific Plan of the U.S. National Infrastructure Protection Plan describing a national collaborative effort between all levels of government and private and non-profit sectors to achieve critical water infrastructure security and resilience. The Water and Wastewater Systems Sector-Specific Plan addresses risk-based critical infrastructure protection strategies for drinking water and wastewater utilities, regulatory agencies, and technical assistance partners. The plan describes processes and activities to enable the protection, and increased resilience, of the Water and Wastewater Systems Sector’s infrastructure.

This course includes a multiple-choice quiz at the end, which is designed to enhance the understanding of the course materials.


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