Because it is not necessary to study the course materials online immediately after purchase, there are three methods you may use to take an online course.

Method A: Treat the online course like it is a home-study course. Here is the recommended procedure:

1. Purchase the course using one of the payment options.
2. Download the course files if they are in PDF or Word format.
   
3. Print the course materials and quiz questions from your browser.
4. Study the course materials at your own pace.
5. Complete the quiz on paper (off-line) if you like.
6. Log onto our website and enter your quiz answers - our computer will grade your quiz immediately.
7. Take the quiz again without additional charge, if you fail the quiz.
8. Print the certificate of completion when you pass the quiz.

You have one year from the date of purchase to complete the course.

There is no time limit while you take the quiz. If you can't finish the quiz in one session, that's okay because our server will remember your partially completed quiz for 30 days as long as you are using the same browser and computer. However, you must complete the quiz within one year from the date of purchase.

Yes, we do. You may also use our course package deals to achieve just one payment transaction for a group of courses:

1. Select a PDH Course Package (Z-Course) based on the number of PDHs you need.
2. After making payment for the package, you may customize your package by selecting courses of interest to you through the "Courses To Be Completed" section under "My Account".
3. Once you confirm your selection, the courses you select will be automatically activated for you.

You may find PDH Course Package Deals in the right-hand side column of the PDH Online Course Library table or through the following link:

PDH Course Package Deals

You may obtain a complete record of the courses you have taken with us from "My Account" (on the top menu bar).

You may contact the instructor through email. In your email, please include the instructor's name and course number, and be specific about the issues you would like to discuss. Due to the large amount of email inquiries we receive, our instructors will normally respond to the paid users only.

You may also contact the instructor through the quiz end questionnaire or through "My Account" for courses you have completed.

If you are interested in becoming a PDHonline course provider, you should submit a resume, a brief biography and a list of proposed course topics to our email address. We will review your educational background and practical experience, and will notify you of our decision within three business days. For more information, please click "Provider" on the top menu bar.

The number of quiz questions varies from course to course. There are a minimum of 10 quiz questions in each course offering less than 5 PDH credits, and a minimum of 20 quiz questions in each course offering more than 4 PDH credits. For courses approved by the Texas Land Surveying Board, there are 50 quiz questions for each course to meet the TX PLS Board requirement.

You will be automatically enrolled into the next session. Most of our webinars are offered once every three to four months. Please check our website for specific webinar schedules.

The passing score is 70% for all PDHonline quizzes except those approved by the Texas PLS Board. The passing score for the Texas PLS Board approved courses is 95%.

A Professional Development Hour (PDH) is defined as one contact hour of instruction, presentation or study. The term PDH is commonly used in the engineering community. The maximum PDH credit for a seminar that starts at 8 a.m. and ends at 5 p.m. with an hour lunch is eight (8). Short breaks are permissible as long as a minimum of 50 minutes of presentation/participation/study per hour is undertaken. If there are no breaks, or there are breaks of less than 10 minutes per hour, no additional time may be claimed. PDH credit cannot exceed the actual contact clock hours. PDH credit is rounded off to the nearest half hour. No activity under a half hour is accepted for credit. For example, a qualifying activity of 30 to 49 minutes would be reported as 0.5 PDH and an activity of 50 to 70 minutes would be reported as 1.0 PDH. A PDH is sometimes called a PDU (Professional Development Unit).

The Learning Unit (LU) is used by the American Institute of Architects' Continuing Education Systems (AIA/CES) and is based on a 60-minute hour. Time beyond 60 minutes is recorded in quarter hour increments (e.g., 1 hour 45 minutes = 1.75 LUs). Credit should be stated as an AIA/CES Learning Unit hour (AIA/CES LU). In order for programs to qualify for Health, Safety and Welfare (HSW) credit, providers must demonstrate that 75% of the content specifically addresses one or more HSW-related issues. Programs that qualify for HSW credit are identified as "AIA/CES Learning Unit (HSW)" or "AIA/CES LU (HSW)."

The Continuing Education Unit (CEU) is a nationally recognized and uniform unit of measure for continuing education and training. One CEU is awarded for each 10 contact hours of instruction or study. When a provider of CE activities fully follows the requirements of the International Association for Continuing Education and Training (IACET) in awarding CEUs, 10 PDHs will be credited for 1 CEU. However, one should be aware that some organizations may advertise CEU credit without having met the requirements of the IACET.

It depends.

For regular online courses, you may print the course materials and study them off-line, at your own pace.

For live webinars, you need to be on the Internet or on the audio line the entire time of the webinar session.

No. However, we submit periodic reports to the state boards that require reporting from approved continuing education providers. One example is the FL PLS Board. Our reports include the names and license numbers of all registrants completing the PDHonline courses during the reporting period and the PDH credits earned.

Yes, we offer live web seminars (webinars) through the Internet for certain topics. You can attend our webinars from your home or office using a computer, a tablet or a smartphone.

Our live webinar program has been approved by the New York State Board for Engineering and Land Surveying, and is acceptable to all other state boards. Please click "Live Courses & Web Seminars" for the upcoming webinar schedule.

Yes. As a matter of fact, you may access your courses using any computer or smartphone from anywhere around the world.

Our server sends out your password immediately upon your online request. If you have not received your password through email, please check your junk or spam email folder if applicable. If it is not there or you do not have a junk email folder, please check your email filter setting. Some email systems may block emails from senders not listed in the contact list (whitelist).

As an alternative, you may try to login using your security question if it has been set up previously.

As a registered user, you may preview almost all of our courses prior to the purchase. To protect the interest of our course authors, we'll refund your payment only if the course is not accepted by your state board. If you have not completed the quiz, you may request a course exchange if you find the course is not suitable for you. In this case, please send your request through "Contact Us" or call us at 703-988-0088.

Yes. You may apply the coupon code to all of your purchases as long as the code has not expired. You need to enter the coupon code in Step 2 of the payment process for each course.

Yes. You may share the coupon code with your colleagues and friends.

You need to first click on "Buy Now" or "Proceed to Checkout" and then enter the coupon code in Step 2 of the payment process at the time of online purchase. You may use the coupon code multiple times before its expiration unless noted otherwise.